Thursday, 26 Sept.

08:30 – 09:00

Good morning… Registration… Coffee… Conversation.

 

09:00 – 12:30

Workshops

12:30 – 13:30

Lunch

13:30 – 14:00

Lightning Talks

Problem Solving Inc. In terms of speed and complexity, the processes of a large corporation are comparable to the bureaucracy of a mid-sized city. This governance apparatus was first put in place to ensure […]

The next design frontier is immersive, spatial and multimodal We’ve reached “Peak GUI”. At least according to Colin Burns, former BBC Chief Design Officer. UX Professionals specialising in web and app design are in the business of recombining existing design patterns again and again, tinkering with the boundaries in search of minor optimisation. […]

What can possibly go wrong? In the culture of “Move Fast and Break Things” we are usually too focused on how our products are going to solve today’s problems, but perhaps we should think a bit more about what happens when […]

14:00 – 14:15

Break

14:15 – 15:00

The unintended consequences of our design choices When was the last time someone asked you ‘what are the unintended consequences of releasing this feature?’ or ‘who else may be directly or indirectly affected by these product decisions?’ These questions are generally not considered or often hidden away in backlogs, as the briefs we are answering are asking us to innovate, disrupt and create the next big thing. […]

The Ethical Challenges of Data-Driven Design – Technology’s Impact on Trust Design processes rely on data supplies that enable practitioners to constantly improve the functionality and usability of technologies, ideally within a continuous feedback loop. For many in the field the main aim is to enhance experiences and push optimisation. However, over the past two decades the original focus on product and service improvement slowly took a backseat while […]

15:00 – 15:15

Break

15:15 – 16:00

Stereotypes vs. archetypes: How to respond to bias, stereotypes, racism, and sexism from clients and participants We’ve all been there. The client or research participant shares a stereotype about how users behave, what they think or their skills, based on gender, race, socioeconomic status or profession. In these moments, how can we react properly to not influence the research session, yet still keep a good conscience? How can we […]

Citizen Centric Information Architecture: Creating a truly Citizen-Centric Digital Government The talk is being created based on 4 different pillars:
History: A brief introduction showing how Content Management Systems and an Information Architecture framework started to help the Government of the State of Ohio in the United States and how they become outdated as the product was aging. As we already […]

16:00 – 16:45

It’s Not Simple, Stupid! Dealing with Complex Systems and Wicked Problems Our toolbox is full of shiny new things. We know our interaction patterns by heart, map journeys in our sleep, build design systems in no time at all, and pull frameworks and processes for any occasion out of our hats. Our concepts and designs are […]

Impacting Organizations that Impact Life: Challenges for Designers in Healthcare When trying to align their practice with Victor Papanek’s affirmation “The only important thing about design is how it relates to people,” designers who consider healthcare as a new career option, face some crucial decisions […]

16:45 – 17:15

Break

17:15 – 18:00

Keynote

Let’s Destroy Silicon Valley

For the past couple of decades, the tech companies of Silicon Valley (and beyond) have run unchecked, causing havoc, destroying civil discourse, democracy, ruining personal relationships, running marketplaces of harassment and abuse, all to line their pockets. The very worst part is that they did it with our labor.

This isn’t a talk, this is a union meeting.